•  Trust
  
  
•  Clear objectives
  
  
•  The right – often ‘obvious’ – questions
  
  
•  Committed listening
  
  
•  A balance of support & challenge
  
  
•  High motivation to act
  
  
•  Regular re-enforcement
  

It’s critical that the chemistry between the coach and the individual is right.
We always check this out face-to-face before producing proposals and
structuring the approach.